1. Introduction

HelpingRE values your privacy. This Privacy Policy details important information regarding the use and disclosure of your information collected on helpingre.com. This Privacy Policy is incorporated into and is subject to HelpingRE's Terms of Service. Your use of helpingre.com and any personal information you provide on or through helpingre.com remains subject to this Privacy Policy and HelpingRE's Terms of Service.

Special Note to International Users - helpingre.com is hosted in the United States and is intended for and directed to users in the United States. If you are an user accessing helpingre.com from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of helpingre.com, which is governed by U.S. law, this Privacy Policy, and HelpingRE's Terms of Service, you are transferring your personal information to the United States and you consent to that transfer.

2. Information HelpingRE Receives from You

You provide certain personally identifiable information (such as your name and email address) to HelpingRE when you register for an account or correspond with us. If you text or call our demo and support line, or opt in to text messages, we also collect your mobile phone number, the content of the messages and calls you exchange with us, and a record of your consent (see Section 6). In addition, if you choose to purchase products or services from us, then HelpingRE will ask you for additional information including your credit card information and billing address. HelpingRE may also seek ask you for demographic information including your age, gender, preferences and interests.

3. Information HelpingRE Collects

Cookies Information - When you visit helpingre.com, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. HelpingRE uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of helpingre.com may not function properly if the ability to accept cookies is disabled.

Log File Information - When you use HelpingRE.com, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Clear Gifs Information - When you use helpingre.com, we may employ "clear gifs" (a.k.a. Web Beacons) which are used to track the online usage patterns of our Users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear gifs in HTML-based emails sent to our Users to track which emails are opened by recipients.

Third-Parties - HelpingRE may receive personally identifiable information about you from third parties, including, for example, information about your transactions, purchase history, or relationships with various product and service providers, and your use of certain applications. For example, if you access helpingre.com through a third-party connection or log-in, for example, through Facebook Connect, by "following," "liking," linking your account to the helpingre.com service that third party may pass certain information about your use of its service to HelpingRE. This information could include, but is not limited to, the user ID associated with your account, any information you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to helpingre.com.

Analytics Information - We use third-party analytics tools to help us measure traffic and usage trends for helpingre.com. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, your browser's width and height, and other information that assists us in improving helpingre.com and the products or services offered at helpingre.com. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

4. The Way HelpingRE Uses Information

Contact its Users - We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes to helpingre.com or for customer service purposes). We send text messages only as described in Section 6 and our SMS Terms, and only to people who have opted in.

Improve helpingre.com - We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of helpingre.com and to create new features, promotions, functionality, and services by storing, tracking, and analyzing our users' preferences and trends. We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit helpingre.com; (b) monitor the effectiveness of our marketing campaigns; and (c) monitor aggregate metrics such as total number of visitors, pages viewed, etc.

5. When HelpingRE Discloses Information

Provide Services - We provide personally identifiable information and non-personally-identifiable information to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our privacy policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

However, we do not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.

Mobile information is never shared for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only parties that handle your mobile number and messages are service providers that deliver and process messages on our behalf (for example our messaging carrier, Twilio), and they may use that information only to provide those services to us.

We do share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on helpingre.com.

Legal Requests and Comply with State and Federal Laws - We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or respond to a court order, subpoena, or search warrant.

HelpingRE also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that HelpingRE believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of helpingre.com.

In the Event of Merger, Sale, or Bankruptcy. In the event that HelpingRE is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used.

6. Mobile Information and Text Messaging

If you text or call our demo line, ask us to follow up with you by text, check the optional SMS box when you sign up or contact us, or are set up by a property owner as a contractor, we collect your mobile phone number and the content of your messages, and we keep a record of how and when you opted in (timestamp, phone number and opt-in method). We use this information to send the messages you asked for: demo and support messages, work order and account notifications, and, only if you separately agree by replying YES or checking the optional box, occasional offers and product updates. We keep consent records for as long as needed to show that you consented and to meet legal requirements.

Opting in to text messages is not required to buy or use our services. Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out and HELP for help. Our SMS Terms explain the types of messages we send and how to opt in and out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

7. Your Choices

You may, of course, decline to submit personally identifiable information through helpingre.com, in which case HelpingRE may not be able to provide certain services to you. You may update or correct your personal profile information and email preferences at any time by visiting your account profile page. You can stop text messages at any time by replying STOP to any message, and you can change your follow-up preference by contacting support@helpingre.com.

8. Our Commitment To Data Security

HelpingRE uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to HelpingRE and helpingre.com and you do so at your own risk. Once we receive your transmission of information, HelpingRE makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If HelpingRE learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. HelpingRE may post a notice on helpingre.com if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at info@helpingre.com.

9. Changes and Updates to this Privacy Policy

This Privacy Policy may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received the personal information you provided. Your continued use of helpingre.com constitutes your agreement to this Privacy Policy and any future revisions.

For revisions to this Privacy Policy that may be materially less restrictive on our use or disclosure of the personal information you have already provided to us, we will attempt to obtain your consent before implementing such revisions with respect to such information.

10. How to Contact Us

If you have any questions about this Privacy Policy or helpingre.com, please contact us at info@helpingre.com.

Effective Date: October 8, 2026